The story is familiar isn’t it. You go to the bank just to deposit cash. You are brought to a desk  from the queue ‘to reduce your waiting time’. And the next thing you know, you are pushed a insurance plan/structured product/minibomb…

A friend’s dad went to the bank just to deposit cash. He was lead to a desk from the long queue and sold a 5 year endowment plan. I thought bank counters are not allowed to refer customers to their RMs anymore? Well, it seems that this ‘problem’ can be easily solved if you are lead to the RM directly from the queue without going through the counter! Brilliant isn’t it?

After confronting the bank, my friends were made to submit all sorts of documents to prove their case. How come they don’t require anything when selling the endowment plan?

Warn your elderly friends and relatives when visiting ...