I read with amusement the recent news about the lady, who has a vegetarian hawker stall in Geylang, denied of her jackpot winnings at Marina Bay Sands (MBS). Two things aroused my interest.
One, MBS as a renowned casino operator did not want to pay! In an industry based on gambling trust, that is going to severely affect their business. Excuses given of faulty machines only made matters worse. In my opinion, it raises further questions, when was it detected and why were the machines still allowed to operate? They are in fact cheating customers to place bets that may never win! In addition to paying the lady her rightful winnings, they should refund every single customer who placed bets during that period of "machine fault". It is no different from saying that if you lose, it is working correctly; if you win, something is wrong and we will not ......