yesterday, the cea (council for estate agencies) rolled out a brochure which gives tips on all a consumer need to know about estate agents such as: a. how to identify a registered property agent b. how such agents should handle transaction monies c. a listing of the responsibilities of the property agent or salesperson in explaining to consumers all the relevant forms and documents in a binding agreement d. a list of what consumers need to be aware of on their part, such as providing one's terms and requirements clearly to the agent e. what to do when a dispute arises. the brochure also highlights that dual representation, where a property agent represents both the buyer and the seller and collects commission from both parties is an offence. and it is also an offence for a property agent or agency to introduce or refer a buyer to any moneylender. property ......