By Mr. Propwise

Your property agent is supposed to always act in the best interests of the buyer and/or seller but many of us know from personal experience or anecdotal evidence that that is not always the case. In order to protect consumers, the Council for Estate Agencies (CEA) has published a brochure titled Consumer Tips for Engaging a Real Estate Salesperson to help buyers and sellers get the best possible prices or rents when looking to enter into a property transaction.

To clarify the use of terminology, the CEA defines “Estate Agents” as the estate agency businesses that broker property while they refer to “Salespersons” as the individuals who perform the estate agency work, i.e. people we would typically refer to as property agents. For the rest of the article I will use the phrase “property agents” (as that is what most people would call them) instead of ...