I like to be a know-it-all, where people come to consult me on issues and when I have the capacity to help. Luckily for me, my first job as a distributor background made me exposed to a wide variety of products so I can learn more.
Normally a distributor will have more than 10 different suppliers and they comprised of different raw materials to a finished product. I get to learn from all of the suppliers and their whole product range. Although I would never have the in depth knowledge, I know enough about each raw material to advise my customer on how to solve their problems. This is crucial as they will consult me each time they encounter an issue and I can promote my products to solve their headaches. They will appreciate your help and buy from you and you can maintain the good relationship with them...
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