It's been seven years of front line sales work, I start to think it's about time for me to move on to do something else. Doing sales may prove to be challenging work, especially for a fresh grad or natural introvert which I think I was once both. Doing sales has toughened me up greatly. Along the arduous journey from which I didn't start off from a sales background, I have come to realize the following rules on doing and closing sales these years... 1. Smile. 2. Speak your customers' language. Communication is tough if one speaks chicken, one speaks duck. Language is really a power tool... Or does Google translate? Cluck cluck... you talking to me? 3. Ask and listen more than you speak. There's a Chinese saying: "The more you say, the more error you spoke." 4. When you do speak, speak with confidence and conviction. 5. If...