Today my mother called about problems with her flat in Hong Kong again. Since she collected the keys 15 years ago, she has done countless fixing and touch-up of defects in her apartment. Two years ago, the neighbor downstairs complained about water seepage from her master toilet. She spent thousands of dollars to fix it. Next came the second toilet. Again they had to dig up the place, replace the pipes and redo the waterproof. Shortly after, there was complaint about leakage from the kitchen. Last week the management office told her that water seepage from her balcony damaged the false ceiling of her neighbor’s unit downstairs. The neighbor just spent a considerable sum of money renovating their flat. And this was only the water proofing problem. She was really fed up with the endless fixing of defects. “This project is a government subsidized housing. Yet the building quality is ......