Financial literacy and insurance is back in the spotlight again, after a 25-year-old lifestyle influencer and a 73-year-old lady shared about their unfortunate experience with their insurer. Everyone is talking about Francesca Soh's bad experience with her insurance agent and company after she publicly shared this on her Facebook Wall yesterday: As of today, her post has been shared over 600 times on the Internet, with many coming forward to share about their own similar experiences as well. Clearly, Francesca isn't the only one who believed something different when she bought her policy. Some also stepped up to talk about why this is common and how (black sheep) agents manage this: There were also some who thought Francesca, quite frankly, should blame herself instead of the agent: But more importantly, the lessons to be learnt here were succinctly highlighted : become financially educated yourself so you don't fall for ......