Retail REITS have this huge overhang for years - online shopping. Naturally, REIT managers have to consistently address this "disruption" or risk their business falling behind. One could simply look at how different REIT managers respond to these questions to tell you if you should be confident about their management skills or not. SPH REIT recently concluded their AGM and Business Times reported the following: As for questions on the rise of online shopping and e-commerce, Dr Leong said while this trend is getting more prominent, brick-and-mortar stores are still relevant, given that consumers still prefer to feel and look at the actual product before purchase. Contrast this with Capitaland Mall Trust's respond back in 2015: The mall has a two-prong approach: Loyalty program (CAPITASTAR) and testing online delivery platform at Raffles City. Also, their redevelopment of Funan is aimed at being a "experiential creative hub in ......