Imagine you are driving a car but it has no speedometer or accelerometer.

And you were told to drive on a road at speeds between 60km/h and 80km/h.

How do you drive with confidence that you are within the speed limits? It is going to be tough.

The speedometer and accelerometer provide important feedback about your driving which you use the information to moderate your gas pedal.

We need some form of feedback for the actions we have done. Feedback tells us if our intentions were achieved with our actions, or our actions are bringing us away from our intentions.

In school, we get a feedback on our academic abilities. We have scores to know where we stand. The subjects we are good and poor at. We could also delve deeper into the specific questions to check where our mistakes lie.

Key Performance Indicators (KPIs) is one of the most dreaded terms we encounter …