I was really lucky because on Thursday morning, I was able to slip an order for some groceries from Amazon and was able to experience the Prime service on my own. As it was Amazon Prime’s first day in operation, the order obviously came late and the delivery person was very confused. Thereafter, the service actually went down and even at this time, the delivery service is still currently marked as being sold out.
Regardless of how badly they performed this week, Amazon will get its act right within the next few months if not weeks. The price point of their products were really attractive and I can imagine a lot of Singaporeans opting to order from them instead of going to the nearest supermarket to queue for their groceries.
Here are some preliminary thoughts :
- a) Retail is very likely doomed but it has been doomed for a while …