AEON has been my family’s favourite retail chain for the last couple of years as an all-in-one stop where we can purchase almost anything under one roof, even furniture! (Under its trademark Index Living Mall.)

AEON runs departmental stores and supermarkets within it its own premises or as an anchor tenant in other malls (like at Mid valley Megamall). As at 31 December 2016, AEON operates 33 department stores and supermarkets spread across Peninsular Malaysia. It also manages three Max Value stores, three Index Living Malls, 48 Wellness pharmacies, and 39 Daiso bargain stores.

I attended the AGM this year to gain a deeper insight into the company’s performance and operational issues as AEON is still in an expansionary phase and is likely to face margin pressure in the near term. Moreover, two directors resigned from the board – Ms. Nur Qamarina Chew bin Abdullah, the long-time serving …