It is old news now that the already saturated consumer telecommunication sector in Singapore is going to get more crowded. Besides Australia firm TPG, the fourth full-fledged telco operator, there is also Circles Life that rides on M1’s network as a Mobile Virtual Network Operator. Recently, My Republic has also announced that it is launching mobile services in Q1 2018.
No doubt the entry of new players are benefiting consumers, providing more choices and competitive prices. However, it is disrupting the existing industry dominated by M1, Singtel and Starhub. Essentially, the telco industry is seeing its number of operators jumping from three to six in a span of 2 years!
In view of the challenging industry outlook, it is worthwhile to take a closer look at the big brother among the incumbents – Singtel, assess its latest business performance, and see how is it faring.