Caring Pharmacy was established in 1994 by five pharmacists from Universiti Sains Malaysia. As the consumer awareness of community pharmacy services was still low in the 1990s, the founders’ intention was to instil the value of pharmacists in the healthcare profession by providing a one-stop centre for pharmacy services. With this concept, Caring Pharmacy quickly grew as a pharmacy community chain under the brand CARiNG Pharmacy.

In 2013, Caring Pharmacy Group Berhad (Bursa: 5245) listed on Bursa Malaysia. To date, the company has 110 outlets since its founding more than 23 years ago. Most of its outlets are located in Klang Valley, Melaka, and Johor Bahru. This year, Caring achieved a record performance for the 2017 financial year. We attended the Caring Pharmacy AGM to learn more about the company’s management and its future growth prospects.

1. Revenue increased significantly by 14% year-on-year from RM403 million in 2016 to RM460 …