We were waiting for the lift in a shopping mall. Only two lifts were in service for the whole building, including the top few parking levels. More people joined us after they parked their cars. Two families moved next to us. Another three groups stood right behind. The lift on the right was full after it reached the fourth storey. Instead of continuing to go up, it descended to the third floor. Seeing the lift on the left slowly climbing up from the ground floor, a couple found their way to get in front of us. I could feel strangers pressing closely behind. Feeling uneasy, I came up with an idea. “See, I told you the two lifts are faulty. They never go up to the parking levels. We have waited so long for the lift. We should have taken the escalator instead.” I grumbled. My husband said nothing. Overhearing ......