Dialog Group Berhad is a leading integrated technical services provider for the oil & gas and petrochemical industry in Malaysia. It was founded in 1984 by its executive chairman, Tan Sri Dr Ngau Boon Keat who has amassed more than 45 years of invaluable experiences in both the oil & gas and petrochemical industry.

Under his leadership, Dialog set itself apart from most listed oil & gas companies in Malaysia as it remained highly profitable and maintained a healthy balance sheet despite the huge volatility in crude oil prices. As I write, it is worth over RM17 billion in market capitalization, making Dialog among the most valuable oil & gas corporations in Malaysia.

So what is the key difference maker?

Normally, most oil & gas companies derive the bulk of their income from securing projects. When oil prices are high, more oil & gas contracts are awarded and companies have …