My mum have actually received numerous letters and online messages that her bills and account notifications would soon be turned into online statements which she can access to. And of course, she isn’t too comfortable being as to check her balance and bills online so I have been delaying them for her by ending back that she still requires hard copy for references.
However, I feel that sooner or later she would have to accept the fact that everything is going paperless and she will need to go online t check.
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