I just went to one of the Sheng Siong outlet in jurong west and was surprised to see some small traffic despite it being lunch hours.

i toured a bit and saw that the store is filled up with staffs and shelves are consistently stocked up to the rear (i used to work part time in carrefour, i know this is sign of good business).

i paid close attention to all the minor details like how they layout their fresh fish zone, their grocery layout, shop renovation, location etc and i have to conclude that the management is doing a great job.

1. shop layout – a bit like ikea, like a maze with all the necessities and promotion items (with big wordings) out at the front