My daughter is a Gen Y.  Gen Ys can't be bothered to check their bank accounts regularly. They snapchat, and everything is just a passing memory. Am I generalising or am I right?

Anyways, happened to check on a random day and realised that she has been charged since January 2019 for Amazon Prime membership fees. Yet apparently, she had terminated her membership since mid-2018.  Seems for the past three months, she has been billed GBP3.99 by Amazon.  That's randomly ~$7 a month. Sneaky. Scam?

The good thing is that she was able to the Amazon website and chat online with a service representative.  She was redirected to do so with Amazon UK via their UK website online chat as her account was from UK.

To Amazon's credit, they recognised there was an error and she has since been refunded.

Do you use Amazon Prime service?