Personal Finance
What Happens If Your Grab Account Gets Suspended?
By Seedly  •  June 20, 2019

What if Grab suddenly suspends your account without an explanation? What do you do?

That is what happened to one of our community members who wrote in to share the dangers of topping up your GrabPay account in excess.

TL;DR: What Happens If Your Grab Account Is Suspended? Order Chain of Events of His Bad Grab Experience 1 He was not informed of his account suspension
Only an error message in the Grab App stating "server error" when he attempted to log in.
Account suspension was not communicated to him 2 No reason provided for account suspension
Without the reason, he was unable to appeal for recourse or understand his situation better 3 No response from Grab for recourse
Multiple attempts to contact Grab but was told that the decision was final and Grab has no authorisation to overwrite it 4 GrabPay wallet and rewards/vouchers remaining balance
Realises that he still has money in his...
Read the full article
By Seedly
Launched in 2016, Seedly helps users make smarter financial decisions with its budgeting app which allows its 40,000 users to sync up their financial accounts and better manage their cash-flow. Last year, we introduced a new community feature which allows users to crowdsource knowledge from peers before making a financial decision.
LEAVE A COMMENT
LEAVE A COMMENT

Your email address will not be published.

*

Your Email Address will not be published
*

Read More Articles
More from thefinance