Business
GrabTaxi and Comfort: Disruptor and Disruptee
By Clueless Punter  •  April 24, 2014
I only discovered GrabTaxi when I saw Lip Hong share this link on Facebook. (Lip Hong also writes at Investment Moats. Anyway, I was pleasantly surprised that something like this is happening in Singapore. My mum who did not know of this app, thought that it was also a good idea because of many bad experiences while trying to book taxis before. I took a Comfort taxi today, and decided to ask the driver if he was using it. He was not, however, he did try and accepted 1 booking job but did not continue using it despite being equipped to do so. His reason was that Comfort banned its drivers from using GrabTaxi, so he did not dare to use the GrabTaxi service even though he said he was able to get bookings almost anywhere he was driving. He added that some drivers have switched over to other taxi ......
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By Clueless Punter
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