StarHub provides a quad-play service comprising mobile services, pay-TV, fixed broadband and enterprise solutions. It is Singapore’s second largest telecommunications (telco) operator, just behind Singtel. Operating in Singapore’s highly-saturated mobile market, telco operators have engaged in several price wars over the past few years to attract consumers. Compounded with the limited growth prospects in Singapore’s mature telco market, StarHub’s share price has taken a 49% plunge from three years ago to $1.38 today (as of 28 May 2020). I attended StarHub’s 2020 virtual AGM to find out how StarHub plans to navigate this competitive telco market and of course, the impact of Covid-19 on StarHub’s business. So here are seven things I learned at StarHub’s 2020 AGM: 1. StarHub’s financials were dismal in FY2019. For context, StarHub reports the revenue of five business segments: Mobile, Pay-TV, Fixed Broadband, Enterprise, and Sales of Equipment. The first four fall under Starhub’s broader