7-Eleven Malaysia Holdings Berhad operates and franchises 7-Eleven convenience stores in Malaysia that are open 24/7. The company was incorporated in 1984 and listed in 2014. It offers a wide range of products and services to customers such as grocery and fresh food items, bill payment services, and automated teller machines (ATMs).

7-Eleven has a wide distribution network in Malaysia. You can find a 7-Eleven convenience store not just in larger cities, but also in smaller towns and cities throughout the country. For something as ubiquitous as 7-Eleven, I had never attended the company’s AGM until now.

Here are five things I learned from the 2020 7-Eleven Malaysia Holdings AGM:

1. 7-Eleven Malaysia is the leading market convenient store in Malaysia that receives more than one million daily customers on average. In 2019, it owned a total of 2,411 stores nationwide; 2,241 of which were self-operated stores while the rest were franchises.