COVID-19 has created both winners and losers in the business world. In Singapore, a recent casualty of the relentless pandemic is the grand dame of Singapore’s department stores, Robinsons. After 162 years, the home-grown retailer is closing down its last two stores in Singapore. On the other hand, retail businesses with a strong online presence have not only remained resilient but are thriving as they capitalize on the accelerated shift towards online shopping. One example is Shopee, the e-commerce arm of Sea Limited (NYSE: SE). In the recent second quarter, Shopee saw its adjusted revenue grow by an impressive 187.8% year on year to US$510.6 million. This growth momentum is expected to continue as shoppers who have found value and convenience in online shopping persist with their online behaviour. The online experience is also made more refreshing as retailers integrate both offline and online channels to provide an omni-channel experience....