Decentralized finance (DeFi) has well demonstrated that traditional banking and financial services such as depositing, lending, borrowing, accounting of money and trading of currencies / securities can all be automated on blockchain, almost seamlessly but not without limitation.
Sharing another enlightening video from Finematics.
In view of the pandemic posing threats and limiting actual face-to-face and physical interactions, we may very well see other process-oriented sectors today picking up pace towards similar sort of automation in the near future.
Banking and finance sector is just a preview to what's coming, I guess. It is a fast-changing world now.
Businesses would have to invent, integrate and/or leverage on the relevant technologies, or risk being phased out. Our bank is slow to integrate but we can see some attempt at it. [DBS issues first tokenised bond on digital exchange]
Operations would shift from task-to-task handling to automation handling such as scaling, data sourcing/input and...