In case you hadn’t noticed, the world is changing. The financial services industry is not immune from this change, though many financial services providers act as if they are. Fiduciaries used to doing business the old-fashioned way might actually be more vulnerable to disruption by digital forces. Those that want to survive and thrive in the new normal must take measures to adapt now. That’s one key piece of advice offered by Ross Belhomme of Asiaciti Trust, a fiduciary serving high-net-worth clients in the Asia-Pacific region. As managing director of Asiaciti Trust’s Singapore office and a deputy chairman of the Digital Assets SIG Steering Committee of the Society of Trust and Estate Practitioners (STEP), Belhomme has a front-row seat to the digital challenges facing the financial services business. He asks his fellow fiduciaries not only to get serious about digitization but to change how they think of their firms and their relationships with clients in the digital age....