Source: Giphy If this was you when you were watching the English Premier League (EPL) broadcast over the weekend, you’re at the right place. Football fans in Singapore have experienced a major service disruption by StarHub which caused broadcast lags, low-quality pictures and audio, and freezes on screens since the EPL’s opening match. On top of just broadcasting issues, users also experienced issues with logging in or linking their subscriptions to their devices, just like my boss did and… Their customer service wasn’t…. that great (maybe because it’s a bot?). We certainly cannot turn the time back, so what’s left for consumers who’ve paid the fees but couldn’t enjoy the games? After all, this is NOT the first time such an incident has happened. If you’re feeling the wrath, you’re not alone. To help all those who’ve been affected, we’ve looked into past compensations to consumers, how Telcos...