A subtle, powerful, change has taken place in the way condos are run. From older resale properties to new launches in recent years, condos have seen a surge in collective action, active resident committees, and – unfortunately – snooping around on each other. For good or for ill, the chat group is changing the way strata-titled living is run and managed: Changes in the Group Chat era These days, one of the first things you get asked when you move in is “Are you on the chat?”  Whether it’s Telegram or WhatsApp etc., condo residents can effectively communicate across large groups, 24 hours a day. Speaking to some property managers as well as homeowners, they’ve noticed the following changes:

• Collective action is easier
• Maintenance issues are reported quicker
• Some friction from photos and videos of other residents
• More participation at condo events
• Some unrealistic expectations from residents

1. Collective action is easier

...