CDC vouchers are great in theory, but the digital-centric process is a headache for seniors. My parents struggled with it. My in-laws too. So I stopped trying to teach them and did something simpler: I give them cash, take over their vouchers, and spend them myself. Here’s how it works and what I bought with $6,800 in vouchers last year. The Friction Problem With CDC Vouchers CDC vouchers are a great initiative. The Community Development Councils have been giving them out to provide immediate support for Singaporean households and help defray daily expenses. You can spend them at participating heartland merchants, hawkers, and supermarkets. But the implementation has a friction problem, especially for seniors. My parents aren’t comfortable with the digital process. Redeeming via SingPass, bookmarking the voucher link, pulling up the QR code at checkout without holding up the queue. My dad even preferred to get his CDC vouchers printed so he could carry them in his wallet. Paper vouchers....