If your bank account gets hacked in Singapore, can you actually get your money back? The answer is: Sometimes, but only if you act fast and understand your rights. Here’s a clear guide on what counts as getting hacked, what happens next, and what you can realistically do to recover your money. What counts as getting hacked? Hacking can occur in several ways, and each affects your chances of recovery differently. In Singapore, the most common forms include:

1. Phishing scams (Fake bank, SingPass or PayNow messages)

Scammers impersonate banks, SingPass or government agencies and send links via SMS, WhatsApp or email. Once you log in through these fake links, they capture your credentials. Examples include:

• Fake PayNow “failed transfer” requests
• Fake SingPass login alerts

2. Malware, keyloggers and remote access tools

Malicious apps or files allow scammers to access your device, including your bank app, SMS OTPs and passwords. Singapore authorities have warned about malware-enabled scams targeting banking credentials....