ZICO Holdings spent the better part of a decade shedding its identity as a legal services conglomerate. Its Group CEO, Datuk Ng Hock Heng, explains why exiting low-margin work was the prerequisite for building something valuable, and why the pivot is beginning to show results.
Thirty years is a long time to watch a company change.
Datuk Kelvin Ng Hock Heng is the Group CEO of ZICO Holdings, an SGX-listed professional services firm with operations across ASEAN. And his story with the company began in 1995, when he just joined Zaid Ibrahim & Co. It was then a Malaysian law firm focused on building a regional footprint that would eventually turn into the ZICO Law network, with a presence across all ten ASEAN countries.
Today, as Group CEO, he leads a company that looks almost nothing like it did thirty years ago.
The law firms are largely gone, and in their place: a trust business managing nearly...