On 9 September, a True Fitness member paid S$79 for another month at the gym. The next night, an app notification told members that every club had closed with immediate effect. Ouch. By 6pm the following day, the Consumers Association of Singapore (CASE) had received 241 complaints, with more than S$609,000 in reported losses. That only counts the people who had complained by then. True’s own accounts show that at the end of 2025, customers had paid about S$17 million for memberships and training sessions that True had yet to deliver. This Is Not the First Time Singapore has seen this before. In July 2016, California Fitness shut its three clubs in Bugis, Raffles Place and Novena overnight. About 27,000 members were owed S$20.8 million in unused access and training. The liquidators later found that the operator had run up more than S$20 million of losses by 2013, and that for the next three years 99% of its income came from...