In 2012 Challenger Technologies named Tan Huat Ben as COO (Chief Operating Officer, he was previously from Microsoft and was responsible for over 500 million of revenues from its Asia Pacific region, managing 4 business units over 9 countries.
From my view Mr Loo is getting old and this new guy seem likely to be his handpicked successor.
(If not why would he leave a senior management position in a blue chip US company for?)
Since then over the last 2 years I observed that Challenger has gone through 3 major changes
1) Expansion
In the past Challenger was very conservative when it came to opening of new stores, it was like only 1-2 new stores per year with a slow and steady northward expansion into Malaysia.
Over the last 2 years, we have seen very aggressive expansions of 3-5 new stores per year and the decisive closing of ......