In an earlier post, I complained about CMC executing my stop orders at bad prices. They have conducted an investigation after I have written to them. The good news is: they are willing to refund both orders as a goodwill gesture. Here’s what happened:
Difference between CMC and Stock Exchange Bid and Offer Prices
Ameriprise Financials (AMP) trade: They are investigating about the difference in Bid/Offer between CMC and the Stock Exchange. I suppose they meant that CMC pulls actual bid and offer prices directly from the exchange. And this data is what we have been paying for. However, there was a difference between CMC bid and offer vis-a-vis the exchange’s bid and offer for this counter. They said they will get back to me on this.
Meanwhile, I will accept the refund for this counter. I do not consider this as goodwill since it is their error.
