My sister told me she had a cold call from Prudential. When she heard the caller was from Prudential, she replied that she already has an agent from the company. The caller asked for the name of her agent and went on to say how some agents do not provide good service etc. When my sister told her that she is happy with her agent, the caller just slammed down the phone on her. I have been told by quite a few people before that Prudential agents have no qualms about pouching clients belonging to fellow agents. It seems that there is some truth in this. I told my sister that she should have asked for the person's name. Anyway, her phone has Caller ID and she has noted down the phone number of the caller. I wonder if she should report this to Prudential or would it be a waste of time?...