A firm can harness tech tools to boost efficiency, but also needs a dedicated, trained workforce to flourish, says Anthony Koh, CEO of building maintenance and upgrading specialist ISOTeam. This article was first published on 28 March 2024. For people who live in Housing Development Board (HDB) flats in Singapore, drones may soon become a common sight. ISOTeam, which specialises in maintaining and upgrading buildings, has been using drones for façade inspections since 2021. The company is also exploring ways to deploy drone technology in other areas of its operations. Anthony Koh, its chief executive officer, shares that the local firm is turning to the technology due to workforce constraints and rising labour costs, such as higher foreign worker levies. “We must find ways to help our employees to become more productive. That is why we’re investing in technologies such as drones and digitalisation,” he says. Since 2021, ISOTeam has tapped on drones when inspecting over 800 buildings. That year, it also inked a memorandum of understanding...