Imagine eagerly waiting for the arrival of your favourite childhood band to Singapore. You’ve bought the tickets, paid extra for priority queueing and even memorised all the lyrics in preparation for an experience that would most probably be another core memory.
However, due to poor management by the concert organiser and unforeseen circumstances, the concert was cancelled. That was exactly what happened to me and hundreds of others during the All Time Low concert over the weekend. In such a case, one would expect at least a partial refund or another All Time Low concert that affected fans could enter for free. However, all the organiser could do was add further insult to injury by offering everyone a $30 discount on a future concert per ticket holder, regardless of how much you paid for the ticket(s).
Source: Giphy
Of course, this is just one of many cases where a supplier has...