In recent years, Community Development Councils (CDCs) have been giving out CDC Vouchers to provide immediate support for Singaporean households and help defray daily expenses. CDC vouchers can be spent at participating heartland merchants and hawkers or at participating supermarkets. While the initiative is commendable, it presents unique challenges, particularly for the elderly who struggle with digital literacy. I use a simple workaround to help my parents use their CDC vouchers. The Digital Literacy Challenge Is Real For Seniors While CDC vouchers are a great initiative, the implementation leaves a lot to be desired when it comes to benefitting the elderly who either don’t understand English or aren’t tech-savvy enough to feel confident using them. When I volunteered my time to help seniors learn how to use their mobile phones, the journey was anything but easy. The problem isn’t with learning but with the lack of practice and constant use. Even my mum...