There are many great articles out there, notably from Harvard Business Review and Inc.com, that talk about leadership and how to manage a business. I would say I am quite an amateur in terms of people and business management (as I only started taking on a managerial role in 2013). Regardless of where our core expertise lies – we can be our ‘own shepherd’, the entrepreneurs or in the corporate world climbing the career ladder, I dare say that these two are the most important aspects to master. Within the scope of people and business management, there are of course many skills involved such as communication, marketing, strategic thinking etc which can form multiple modules under any academic course and may take years of experience to master.

I would just like to share some of my thoughts from academics and experiences, particularly in the context of operations, in this post…