Whether it’s being able to book a flight from your phone to getting your food delivered at any time of day, technology has no doubt made our lives easier. Insurers are also starting to take advantage of emerging technology to improve traditionally complex and lengthy customer service experiences. For instance, while the traditional method of buying an insurance policy would require an in-person visit, you can now buy policies with the click of a mouse. Furthermore, with the introduction of insurance apps you can quickly file a claim on the go rather than waiting until you get home. Below, we look at how insurers are using technology to save customers time and money.
Insurance Claim Apps Help On-the-Go Consumers
It is now becoming more common to see an app offered alongside your insurance plan. While not as common as banking apps, Singaporeans insurers including AIA, Aviva and FWD have moved