By now you are probably aware that Aviva and Singlife are going to merge into one company.  You may be wondering how it affects their policyholders and what is the impact of Singapore’s financial industry. Recently, I was interviewed by the Straits Times regarding my views on the merger. If you think about it, since the 2008 global financial crisis, the entire world has shifted to a new digital era. By now, you can do almost everything online. However, this new online freedom does not yet apply to your core financial services. You still have to deal with tons of paperwork for an insurance application and investment account opening and transactions. And you still have limited access to quality financial products and services. This is because while the world moved to a new digital era, the financial industry was spending all its time and resources dealing with “compliance” and post-crisis damage control....