today, there was a letter by ms yeow soo yong published in the straits times who lamented on her not so positive experience of buying chartis travel insurance, not once but twice.
the first time in may, chartis erred in the coverage which should have been international, rather than asia as she was travelling to maldives.
the second was for her trip to europe this month but the salesperson at the travel fair stated the period of coverage to be 14 days which should have rightfully been 15 days. and the story goes on and i quote ms yong:
Subsequently, a Chartis staff member called me and told me I had to top up the premium because I was to be covered for 15 days, not 14. Upset that I was inconvenienced by the insurer's mistake again, I refused to accede and sought an explanation for the poor service.
"As ......
today, there was a letter by ms yeow soo yong published in the straits times who lamented on her not so positive experience of buying chartis travel insurance, not once but twice.
the first time in may, chartis erred in the coverage which should have been international, rather than asia as she was travelling to maldives.
the second was for her trip to europe this month but the salesperson at the travel fair stated the period of coverage to be 14 days which should have rightfully been 15 days. and the story goes on and i quote ms yong:
Subsequently, a Chartis staff member called me and told me I had to top up the premium because I was to be covered for 15 days, not 14. Upset that I was inconvenienced by the insurer's mistake again, I refused to accede and sought an explanation for the poor service.
"As ......
