I am a late starter I guess. I’ve been patiently waiting for taxis on evenings after work, to catch the ride home. But it was only last week that I got round to trying out Uber. More specifically, UberPool, which is potentially a shared ride.
The experience was seamless!
After keying in my pick up location and destination, I got a response instantaneously. The Uber cab was only 2 minutes away. Must be my lucky day. And on the app, I could see his vehicle number, car model, where he was at that moment, and the route he was taking. I could even make out that he was making a U-turn! Talk about real-time tracking and total situation awareness.
But as I was waiting along the roadside without an obvious landmark at the pick-up point, I was worried he might miss me. Likewise, I might not notice him in time …