A delayed or cancelled trip not only brings anxiety about missing important transfers or a part of your holiday itinerary, but it can also cost you hundreds of dollars. As an unlucky traveller found out, even protecting yourself with a travel insurance policy may not guarantee compensation if you experience unwelcome changes to your holiday. To help prevent these travel insurance claim mishaps, we share some important things to look out for in the policy documents of your travel insurance policy before making a purchase.

Not All Trip Delay Coverage is Created Equal

A group of friends all filed for the same flight delay claim when their flight was delayed for over 24 hours due to an operational issue. While most claims were accepted, one claim was denied. So why did this happen? Barring the fact that not everyone had the same insurer, the insurer who denied the claim …