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Top-up error in Gemini and how it was resolved
By Simple Budget, Simple Life  •  March 3, 2021
I shared about my foray into crypto earlier using Gemini. In my post, under Point A2, I mentioned that I've tied my POSB savings account to Gemini. Unfortunately, due to my carelessness, I had accidentally transferred money from my DBS account to Gemini. Given that my DBS account was not verified/registered with Gemini, my $ was stuck. No wonder it felt weird that I did not see the top-up in my Gemini account despite a few hours wait. This post is for the fellow kukus who made the same mistake as me - pls raise a ticket/help through the app.

How it was resolved

Feeling anxious, I dropped an email via the app support informing of the error. I received an email from Gemini 6 working days later (yes, it's a long wait) informing me of the following:
All SGD transfers are handled by Xfers, our SGD transfer partner. It appears that the bank account
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By Simple Budget, Simple Life
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