A company’s earnings conference call can be extremely informative. Not only does it provide information on how a company has done in the last quarter, but management also gives investors a glimpse into the early trends shaping the company’s future. With many companies having reported their full-year earnings results for 2020, here are some of the key management insights on what to expect in the year ahead. Video conferencing is here to stay… Leading video conferencing company, Zoom Video Communications Inc (NASDAQ: ZM) capped off a truly remarkable year as it reported a 369% year-over-year increase in revenue for the fourth quarter of its fiscal year ended 31 January 2021 (FY2021). On a full-year basis, Zoom saw revenue increase by 326%. More impressively, the company expects to build on that solid performance as management forecasts a further 42% increase in revenue for FY2022. Zoom’s founder-CEO, Eric Yuan, said:

“As the world emerges from the pandemic, our work has only

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